In a complex retail landscape, make the next step clear

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Build on your success with insights from

Enterprise-level retailers

US, UK, France, Germany, Italy, Portugal, Spain, Greece

Gain perspective from competitors and consumers


of retailers surveyed are worried about the financial health of their business


of consumers say the future of retail is online


of retailers say that their chargeback rates have increased in the past six months


of customers will abandon their cart if worried about the security of a payment

The Retailer’s Handbook

A guide for success in the new abnormal

The Global Retailer's Handbook illustration

Spot strategic opportunities to help your business thrive. Our comprehensive industry guide is packed full of insights, equipping you to face today’s challenging climate.

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The Global Retailer's Handbook illustration

Seeking an international outlook? Go global.

Our detailed English-language handbook covers the trends affecting international retailers, with bottom-line takeaways helping you build for tomorrow.

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The Retailers Handbooks in French, German, and Spanish

Inform your next step with deep local expertise

Our local Retailer's Handbooks spotlight the statistics you need to know as you step into the new abnormal, zooming in on retailers and consumers in the US, UK, France, Germany, and Southern Europe.

Download regional reports